海外寄送說明（Overseas Delivery）
CONTROL FREAK Delivers OVERSEAS!
✈ Available Area
South Korea, Singapore, Malaysia；
Mainland China, Hong Kong, Macau.
For countries/areas that are not listed on this page, please contact us via
Instagram DM: https://instagram.com/controlfreak2011
Line: https://lin.ee/j74Mleu
✈ Shipping Instruction
- Payment options: PayPal & Credit Card. If you choose a credit card, please switch currency options to TWD/NTD at the top of the website.
- Shipping options: We offer International Express Services, Delivery time depends on your country or area, not inclusive of local customs issues, etc.
- Shipping Details: Please fill out your shipping information in English, we do not take responses if you miss the necessary fields.
- Invoices: Based on the law of the government in Taiwan, we won't issue invoices for overseas orders.
- Others: When the order reaches your country the EMS service will not call you, please make sure you are available to receive the package.
✈ About Shipping Fee
Shipping to Mainland China, Hong Kong & Macau:
The order is over TWD 3,000. will be free shipping, We'll take care of the shipping cost for you.
The order is under TWD 3,000. will charge for TWD 200 shipping fee per order.
Shipping to South Korea, Singapore, Malaysia:
The order is over TWD 3,000. will be free shipping, We'll take care of the shipping cost for you.
The order is under TWD 3,000. will charge for TWD 369 ~ 489 shipping fee per order.
(The shipping fee will be adjusted according to additional costs of the express company.)
If there are any issues with delivery to your country, our Customer Service Team will contact you immediately.
✈ Return Policy
- Only refunds due to "defective" issues.
- If you receive a defective product, Kindly send the photo to us within 7 days. If we confirm it's a non-human-factor defect, the payment will be converted to your "Membership Credits".
- Due to the heavy procedures for overseas shipping, kindly understand that return and exchange services are not accepted.
- We proceed with complete inspection and packaging for each order before shipment, please do not worry.
✈ Customs Issue
Tax issue: We do not take any responsibility for your local customs fee if any occurred. Kindly check the local customs for more information.
✈ Contact Us
Email: service@controlfreak2011.com
Instagram：https://instagram.com/controlfreak2011
====== 下為繁體中文描述 ======
CONTROL FREAK提供海外寄送囉！
✈ 寄送區域
可直接於網站下單之區域：南韓、馬來西亞、新加坡、中國大陸、香港 及 澳門。
其他未列於本表中之國家，請透過下面管道聯繫我們。
Instagram：https://instagram.com/controlfreak2011
Line客服：https://lin.ee/j74Mleu
✈ 國際訂購說明
- 付款選項：PayPal / 信用卡付款
- 寄送選項：目前提供國際快遞，運送時間依收件所在國家或地區而定，有可能會因為當地海關抽驗或是其他不可抗因素導致時間延後。
- 收件資訊：海外客戶請務必填寫完整英文姓名與地址，若因為收件資訊不完整導致貨物退回，則會直接取消整筆訂單。
- 電子發票：依照台灣營業稅法將不會開立發票（營業稅法：直接外銷貨物或勞務予國外買受人得免開立統一發票）。
- EMS郵政航空包裹不會透過電話與妳聯繫，若遇無人簽收狀況會留下招領單存局候領，需時間內憑單前往領取。
✈ 國際運費說明
寄送至 中國大陸、香港 或 澳門：
單筆訂單 滿台幣3000元 即享有 免運費 優惠。
單筆訂單 未滿台幣3000元 運費為 台幣200元。
寄送至 南韓、新加坡 或 馬來西亞：
單筆訂單 滿台幣3000元 即享有 免運費 優惠。
單筆訂單 未滿台幣3000元 運費為 台幣369 ~ 489元不等。
(運費將依照快遞公司的附加費用而有所調整)
對於寄送的國家、區域 或運費有疑問，請直接與我們客服團隊聯繫。
✈ 國際購物退換貨注意事項
- 僅接受因"商品瑕疵"的問題進行退款。
- 若收到商品本身有瑕疵，請於7日內將照片回傳給我們，經判定為非人為因素的瑕疵，款項會轉為"會員購物金"。
- 因海外運送手續較為繁瑣，因此不接受退換貨服務。
- 我們對於每一個訂購的商品在出貨前都會進行詳細的檢查與包裝，請放心。
✈ 國際進口關稅
- 每一批商品進口到你們的國家都會經過海關，因此是否有稅金產生則視海關隨機抽查認定，如果遇到有關稅產生，則需要由您承擔。
- 當地進口關稅費用是由當地海關徵收，實際稅金請諮詢當地郵局或是海關單位。
✈ 拒收包裹說明
若因為個人因素而拒絕簽收 CONTROL FREAK 的包裹，導致商品退回，
將依照實際產生的額外費用（例如來回運費，進口台灣的費用等）扣除您的訂購金額。
✈ 聯繫我們
Email: service@controlfreak2011.com
Instagram：https://instagram.com/controlfreak2011